Return Policy

Cult Classics Studios does not accept returns for any reason. Orders may be canceled for a full refund only if the order has not yet shipped.

Once an order has shipped, it is considered final.

Incorrect or Missing Items

A photo is taken of every order prior to shipment. If you believe you received an incorrect item, please contact us by email and include clear photos of the contents of your shipment.

If our pre-shipment records confirm that an incorrect item was sent, we will ship the correct item at no additional cost to you.
Do not send any products back, as returned packages will be refused and returned to the sender.

Damaged or Defective Items

Claims for misprinted, damaged, or defective items must be submitted within 4 weeks of the delivery date. Claims submitted after this period may not be eligible for replacement or resolution.

Lost Shipments

For packages lost in transit, claims must be submitted no later than 4 weeks after the estimated delivery date.
If the issue is determined to be an error on our part, the claim will be covered at our expense.

Unclaimed or Returned Shipments

Shipments that go unclaimed and are returned to our facility may be reshipped at the customer’s expense.
We do not accept returns of sealed goods.

Any returned or refused shipments are not eligible for reshipment and may be disposed of.

No Refunds for Buyer’s Remorse

We do not offer refunds or returns for buyer’s remorse. All sales are final once shipped.

EU Consumer Notice

In accordance with Article 16(c) and (e) of Directive 2011/83/EU on consumer rights, the right of withdrawal does not apply to:

  1. Goods made to the consumer’s specifications or clearly personalized;

  2. Sealed goods that have been unsealed after delivery and are not suitable for return due to health protection or hygiene reasons.

Accordingly, Cult Classics Studios reserves the right to refuse returns at its sole discretion.

This policy is written in English and shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose.